Frequently Asked Questions
What services do you offer?
From perimenopause through post-menopause, Total Life Care (TLC) provides timely, evidence-based care focused on meaningful symptom relief. Our model allows for personalized treatment without rushed visits or insurance restrictions.
Telehealth Consultation (40–60 minutes)
A comprehensive virtual visit with a nurse practitioner specializing in menopause care, hormone therapy, and primary care.
What’s included:
- In-depth review of your current symptoms and how they impact your daily life
- Review of medical history, current medications, and any prior hormone therapy
- Discussion of whether Hormone Replacement Therapy (HRT) is appropriate for you
- Personalized treatment plan, which may include HRT, lifestyle recommendations, supplements, and supportive therapies
Labs & Prescriptions (covered by your insurance)
- Lab ordering as clinically indicated
Comprehensive Lab Panel (covered by your insurance)
- CBC
- CMP
- Hemoglobin A1c
- Lipid panel
- Thyroid panel
- Iron studies
- Estradiol
- Testosterone
- SHBG
- Vitamin D
- Vitamin B12
- FSH/LH
Diagnostic studies (covered by your insurance)
⁃ Mammogram
⁃ Ultrasound
What are your clinic hours?
8:00 AM – 8:00 PM, subject to provider availability.
How does payment work?
TLC operates on a membership and self-pay model. Payment is due (billed via Quickbooks) after service, allowing for longer visits, individualized care plans, and direct access to your provider.
We believe in transparent, affordable care — no hidden fees, no surprise bills.
What payment options are available?
We accept major credit and debit cards. All pricing is transparent and reviewed prior to scheduling — no hidden fees.
Do you accept insurance?
TLC does not bill insurance for visits. However, you may use insurance for prescription, labs, and imaging when applicable.
What is covered by my insurance?
Insurance may be used for medications, laboratory testing, and diagnostic imaging ordered through TLC. Coverage depends on your individual plan.
Is hormone therapy safe?
Yes, when personalized, properly monitored, and medically managed. TLC follows current evidence-based guidelines and tailors therapy to your health history, labs, and symptoms.
How quickly will I feel better?
Most women notice improvement within 2 – 8 weeks, depending on hormone balance, metabolism, and individual response to treatment.
Is lifestyle or nutrition support included?
Lifestyle guidance — including metabolic health, weight management, sleep — is incorporated into TLC care when appropriate. Referrals to registered dietitian nutritionists (RDNs), if needed, are discussed in advance.
Can I cancel my membership?
Yes. Memberships are month-to-month with no long-term contracts. You may cancel at any time.

